Q. Will I have to pay a delivery charge?
A. There is no charge for the rental within Northern Ireland. There is a small charge if outside Northern Ireland and depending on the rental option.
Q. Can I supply my own dipping food?
A. Of course you can. Supplying dipping foods is an extra service and an extra charge, if you are on a tight budget and would prefer to supply your own food, then that is ok by us. We only ask that you check with us first to see if what you will be providing is suitable for our fountains.
Q. How is the fountain presented?
A. We present our stainless steel fountain complete with an illuminated surround, which looks fantastic when lit up. It makes the fountain an elegant centrepiece. Dipping foods are freshly prepared and offered on glass plates and bowls and the service is complete with dipping skewers, napkins and plates.
Q. What type of chocolate is used?
A. The finest Belgium chocolate is used. It is specially formulated so as to flow over the fountain. Most popular are milk, dark and white. (others are available, on request)
Q. How long will the Chocolate Fountain run for?
A. the Chocolate Fountain will run as long as you want!! Providing you have an electricity supply and order enough chocolate to keep it topped up. Generally the running time for the fountain is 3 hours.
Q. If I was booking it for a wedding, at what stage would it be used?
A. A chocolate fountain can be used at any stage of an event but taking a wedding as an example it may be used to occupy your guests, while having your photographs taken; in replace of a wedding cake or dessert; in replace of, or alongside your evening buffet or as focal point for your Wedding photography.
Q. How long will it take to set up the Chocolate Fountain?
A. the Chocolate Fountain usually takes about 1hr depending on package ordered and weather or not we are supplying the dipping foods.
Q. Will my venue need to supply a table and tablecloth?
A. Yes, we do prefer a table and tablecloth to be provided for us to site the Chocolate Fountain, approx 5ft diameter is ideal.
Q. Do you have public liability insurance and Food Hygiene Certification?
A. Yes, we have Full liability insurance cover and Food Hygiene Certification is required by all our employees.
Q. Will my venue allow me to have a Chocolate Fountain?
A. We have never been refused entry by any venue yet, but there are some that decline. A quick phone call to the venue and they will answer the question.
Q. Do you use fresh chocolate for each rental?
A. Yes, we never use leftover chocolate from other rentals. We will leave you with any leftover chocolate once we have emptied the fountain at the end of the rental period if wanted. Fresh chocolate pellets are used for every occasion.
Q. Can I book a longer rental period?
A. Yes, we can arrange for a longer rental period, at extra costs.
Q. Will you reduce your price if I find a company who will do it cheaper?
A. No, we believe our service is one of the best in the country. We base our pricing around this, when booking with us you can be assured that we will turn up at the required time, on the required date and provide you with a hassle free, professional and exceptional service. We do not offer discounts under any circumstances as this commitment to you is reflected in our pricing.
If you have any further questions or concerns, please feel free to contact me

Tel: 028 4461 4640 Mob: 077 3910 7179
Email: info@chocadoodledo.co.uk